Disputes

Payments

Disputed payments and chargebacks, with the time you have to respond.

A dispute arrives here when a payer challenges a payment with their provider. The row carries the opening date and, above all, the response deadline: past it, the case is decided without you.

Opening a row gives access to the dispute's detail and to the response form, where you set out your side and attach what supports it.

An empty screen is good news, not a screen that failed to load: it means no payment is disputed.

The possible outcomes — won, lost, closed — appear in the status column, and the original transaction stays readable in Transactions.

— /dashboard/disputes