Send money
Payments
Paying a beneficiary outside the platform: a mobile wallet or a bank account.
The two destination types
| Type | What you need | Beneficiary name |
|---|---|---|
| Phone (mobile money) | The number | Optional |
| IBAN (bank transfer) | The IBAN | Required — the bank demands it |
The rail can be left blank: the platform then chooses according to the routing strategy set under Settings. Filling it in forces a specific rail.
The confirmation
A one-time code is asked for before sending. That is true of every outflow initiated from the console.
To send to another merchant on the platform, choose To a neo-pays merchant at the top of the screen: see the section at the end of this page.
Mass payout opens the screen that handles a batch from a paste.
By API, this is POST /v1/payouts — see Payouts.
To a neo-pays merchant
Moving funds to another merchant on the platform: instantly, without going through an external rail.
What you need
The recipient's public identifier — they give it to you — and the platform balance to debit, with its country.
A one-time code confirms the send, as for every outflow.
No rail is involved. The operation is an internal ledger movement: it is immediate and has no "pending" outcome to watch.
This feature can be disabled on your account. The permission is checked on every send, not just when the screen opens — if it is refused, contact your account manager.
— /dashboard/send-money