neo-pays

My account

Business

Your personal details, your password and how the platform reaches you. This screen is about you, not the company.

Details

The display name and the language are changed here. The language governs your emails and this console, and it follows you across all your devices.

The email address is not changed from this screen: it identifies the account, and changing it goes through support.

Password

Changing your password signs out all your other devices. The screen then tells you how many sessions were closed — an unexpected number is worth taking seriously.

Alerts

Channel What it carries
Email per transaction An email on every movement. Off by default
SMS Only the urgent: a failed payout, a suspended rail
WhatsApp The same events as SMS

SMS and WhatsApp require a verified phone number.

Essential email notifications cannot be switched off here. Only the per-transaction email is optional — the operational channel remains webhooks and the dashboard.

/dashboard/profile