neo-pays

Transactions

Payments

The register of everything that has moved on your account: payments, payouts, refunds, transfers, chargebacks and adjustments. This is the screen to open when a question is about one specific operation.

Finding an operation

Two filters: the operation type and its status. A row opens onto its detail, which carries the operation's timeline — every event received from the rail, in order.

A successful payment gives access to its receipt; a billed operation gives access to its invoice.

Check with the rail

A pending operation carries a Check with the rail button. It asks the provider for the state again and updates the row if the provider has anything newer.

This button never changes an operation's outcome by itself. It only asks again. If the rail says the same thing, the row reads "Still status — the rail has nothing newer", and that is information: the delay is not at our end.

This button has no equivalent on the public API. It belongs to the dashboard alone. By API, an operation's state is read with GET /v1/payments/{id}, which answers from our own records without querying the rail — see the payments reference.

/dashboard/transactions